As the second decade of the 21st century gets traction, the legal departments within many enterprise companies are coming into contact with their very first “cloud” or Software-as-a-Service (SaaS) contracts, whether for web content management (WCM or WCMS) technologies or for other cloud computing applications and services. There are significant differences between billing and ownership [...]

Governance of online content is critical. If avoided, it will make your online presence less effective, at best. At worst, you could be facing a $2,000,000 lawsuit. These seven quick tips will help provide a better experience online. And they just might keep you out of the courtroom. A rare story about online content and the [...]

Back in the 1990s, many companies just had one, global website to represent their businesses. Now, however, you’re likely to have a dedicated website for each of your markets, and may even have several. If this story sounds familiar, your organization is probably facing the challenge of how to give these sites local color without [...]

Emerging computing trends are powerful magnets that tend to attract in equal measure both marketing hype and rampant fear-mongering. Fortunately, each type of attention has a tendency to deflate as solid technologies mature and scenarios are tested and proven in the real world. Cloud computing and its related offerings, including cloud-served applications like CRM and [...]

Recently we spoke with Manali Patel, a web solutions consultant with over 13 years of experience in implementing global web strategies on enterprise-wide content management solutions for Fortune 1000 multinational organizations.

Web content governance is an integral aspect of the discipline of web content management (WCM), yet in actual practice, creating a governance policy isn’t automatically included in web content planning, nor is it always considered critical at the point of choosing and implementing a new WCM solution. All too often, busy and well-intentioned IT and [...]