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Because ContentManagement.com is delivered as a Software-as-a-Service all our customers are always on the latest version of the software. This also means that all the technical support is completely taken care of. Technical support includes: software, network and hardware support 24/7/365, and an SLA guaranteeing uptime, backups, disaster recovery procedures. All software upgrades, bug fixes, security management, network and hardware management and all network and hardware upgrades for the life of the contract are included. |
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| $0/month |
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ContentManagement.com offers extensive developer documentation, a developer network and developer training programs to enable our customers and partners to provide ongoing support and services for their end-users and administrators of the system. Of course you can always change your mind and upgrade to one of our On-Demand Services Retainers whenever it is needed. However, most of our customers choose one of our On-Demand support packages, because of the ongoing value they offer in providing services such as template modifications, ongoing training, developer support and high-level system expertise whenever needed. |
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| Corporate |
| On-Demand Services Retainer |
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| $1,000/month |
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Includes:
- 24/7/365 technical support
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Dedicated team with business hours support
- 2 hours a month of expert, on-demand service hours
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Guaranteed response times – We promise you’ll hear back from us within 8 business hours
- Training, template development or modification, project management, developer training and support are all available services
Ideal for businesses and departments with limited access to ongoing development expertise – completely On-Demand Services with a guaranteed, retained team. |
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| Enterprise |
| Premier On-Demand Services Retainer |
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| $1,700/month |
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Includes:
- 24/7/365 technical support
- Dedicated account director – With this package you get 4 hours a month of expert service hours
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Guaranteed response times – We promise you’ll hear back from us within 2 business hours
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Site road mapping – Strategy and counseling regarding your web site and its objectives, we set goals on a semi-annual basis and measure them to make sure your site is living up to it’s objectives
Ideal for businesses and departments who require rapid-response and expertise – completely On-Demand Services with a guaranteed, retained account director and team. |
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 Looking to estimate a complete solution? Use our Solution Builder |
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